1. Company Details

By accessing our website or placing an order, you agree to these Terms and Conditions.

2. Business Activity

Valtara Sales and Distribution Private Limited sells men’s clothing and apparel products, including shirts, T-shirts, jeans, and related fashion items.

3. Customer Eligibility

By placing an order, you confirm that:

• You are legally capable of entering into a contract.
• The information provided by you is true, complete, and accurate.
• You are using a valid and authorised payment method.
• You are purchasing products for lawful personal or business use.

4. Product Information

We try to display product descriptions, sizes, colours, images, prices, and availability as accurately as possible.

However, product colours may slightly vary due to screen settings, lighting, photography, or display differences.

Size and fit may vary depending on the product style, fabric, and design. Customers should review available size information before placing an order.

5. Pricing

All prices are shown in Indian Rupees unless stated otherwise.

Prices may include or exclude taxes, delivery charges, or other applicable fees depending on how the product is listed at checkout.

6. Orders

An order is confirmed only after successful order placement and payment confirmation, where applicable.

We reserve the right to accept, reject, cancel, or limit any order for reasons including stock unavailability, payment failure, suspicious activity, incorrect details, or operational limitations.

7. Payment

We may accept payments through available online payment methods, UPI, cards, wallets, net banking, Cash on Delivery, or other methods shown at checkout.

Payments may be processed by third-party payment gateways, banks, card networks, UPI providers, or payment aggregators. We are not responsible for delays or failures caused by third-party payment providers.

8. Delivery

Delivery timelines shown on the website are estimates and may vary depending on location, courier availability, weather, public holidays, operational issues, or other circumstances outside our control.

9. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our separate:

• Refund Policy
• Cancellation Policy

Customers should read those policies before placing an order.

10. Customer Responsibilities

Customers must not:

• Provide false or misleading information.
• Misuse offers, discounts, coupons, or referral programs.
• Place fraudulent or abusive orders.
• Refuse repeated Cash on Delivery orders without valid reason.
• Return used, damaged, fake, or different products.
• Violate applicable law or our policies.

11. Intellectual Property

All website content, including text, images, logos, product photos, designs, graphics, and layout, belongs to Valtara Sales and Distribution Private Limited or its licensors, unless stated otherwise.

Customers may not copy, reproduce, distribute, or commercially use our content without written permission.

12. Limitation of Liability

13. Force Majeure

We are not responsible for delays or failure caused by events beyond our reasonable control, including courier delays, strikes, natural disasters, government restrictions, internet failures, payment network issues, or other unexpected events.

14. Grievance and Customer Support

For complaints, returns, refunds, or order issues, customers may contact:

15. Changes to Terms

We may update these Terms and Conditions from time to time. The latest version will be posted on our website with the updated effective date.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India.

Subject to applicable consumer protection laws, disputes shall be subject to the jurisdiction of the competent courts in Dehradun, Uttarakhand, India .

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Email: valtarapvt@gmail.com

Phone: +91 90579 85445